T-Mobile in Lincolnshire, IL Closed now

Reviews about T-Mobile

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  July 17, 2020, by Karen Kokoruz
  What a joke - i stopped in to pre-order the Note 7 phone and was told it would be shipping on the 17th of August and at that time is when the downpayment of 69.99 would be charged to my card so I allotted that money based on a paycheck ending this week. Come to my surprise that the phone shipped early and yet that wasn't the problem necessarily it was the face that it wasn't 69.99 charged early it was 112.45 charged early. This money was coming directly out of my checking account so what I'd like to know is who would have been responsible had something bounced. On my documentation it shows shipping on the 17th. I was given UPS tracking numbers but it still hasn't made it to the UPS facility so why are they taking my money early as well. I call the manager of this Lincolnshire location and all he could say was "all I can say is I'm sorry this happened to you". It was his employees that gave me incorrect information and he didn't seem to care. I've had so many problems since I switched to Tmobile from the first day on